Knowledge Base

I registered but cannot log in!

  • If this is a new account, you won't be able to log in until you've confirmed your e-mail address. Right after you registered, you should have received an e-mail at the address that you registered with us. This e-mail contains a special link. Click on the link to prove that you can receive e-mail from us. If you did not receive the e-mail, make sure that you did not misspell your e-mail address when you registered with us. Check your junk mail folder to see if the e-mail message wound up there.
  • If this is an old account, check that you are entering the correct username and password. If you've forgotten your password, you can recover it.
  • In either case, make sure that cookies are enabled for your browser. If all else fails, report the problem in our support area.

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Last updated @ 12:00 AM on